> For the complete documentation index, see [llms.txt](https://oppressor.gitbook.io/reseller/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://oppressor.gitbook.io/reseller/reseller-guide/loader-errors/invalid-hwid.md).

# Invalid HWID

www\.oppressor.xyz

{% hint style="success" %}
**Invalid HWID ("*****invalid\_hwid")***

<mark style="color:$info;">The system has detected the registered HWID is not the same, possibly due to the use  spoofer, changes in hardware, or access from another PC.</mark>
{% endhint %}

{% stepper %}
{% step %}

#### Fix in reseller panel

* <mark style="color:$info;">Ask which accounts or email addresses the user created in the loader.</mark>\ <mark style="color:$info;">Open the Reseller section on the website, search for user accounts, and for each found, perform the HWID reset procedure.</mark>

<figure><img src="https://383325594-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWa4pbh3gt9BrarpOPrRw%2Fuploads%2Fm9lcOK9mHmCBcyJzobGJ%2Fimagem_2025-08-11_173720585.png?alt=media&amp;token=0ce0c40a-1e17-461f-80c0-7d441d0765d6" alt=""><figcaption><p><mark style="color:$info;">Find the user by email, username, or HWID.</mark></p></figcaption></figure>

***

{% endstep %}
{% endstepper %}

#### 🚀 If you don't know how to reset a serial HWID you can check how to do it below:

{% content-ref url="/spaces/Wa4pbh3gt9BrarpOPrRw/pages/JjVdAdR19q4vDX8DWtcG" %}
[How to reset a user's HWID serial in the reseller panel](/reseller/reseller-guide/reseller-actions/how-to-reset-a-users-hwid-serial-in-the-reseller-panel.md)
{% endcontent-ref %}

####